{"id":130727,"date":"2026-06-23T16:13:10","date_gmt":"2026-06-23T14:13:10","guid":{"rendered":"https:\/\/mcmecosistemi.com\/?page_id=130727"},"modified":"2026-08-13T14:04:10","modified_gmt":"2026-08-13T12:04:10","slug":"reclami-assistenza","status":"publish","type":"page","link":"https:\/\/mcmecosistemi.com\/en\/area-clienti\/reclami-assistenza\/","title":{"rendered":"<p>complaints \u2013 assistance<\/p>"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row carta vc_custom_1746724312327 row-container onepage-section\" data-label=\"identita\" data-name=\"identita\" style=\"padding-right: 0.4em ;padding-left: 0.4em ;\" id=\"row-unique-0\"><div class=\"row single-top-padding single-bottom-padding one-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 half-internal-gutter\"><div class=\"uncol style-light\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\"><div class=\"uncont\"><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\"><h2 class=\"h2 font-weight-900 text-color-185608-color\"><span>complaints \u2013 assistance<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\">\n    <hr class=\"unseparator border-color-185608-color separator-no-padding\">\n<\/div>\n<div class=\"uncode_text_column\"><p><a href=\"https:\/\/mcmecosistemi.com\/en\/area-clienti\/\">? Back to Customer Area<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row carta vc_custom_1782233357059 row-container\" style=\"padding-right: 0.4em ;padding-left: 0.4em ;\" id=\"row-unique-1\"><div class=\"row no-top-padding single-bottom-padding one-h-padding limit-width row-parent\" data-height-ratio=\"33\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 no-internal-gutter\"><div class=\"uncol style-light\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\"><div class=\"uncont\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f130692-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"130692\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/130727#wpcf7-f130692-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-etm-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/130727#wpcf7-f130692-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"130692\"><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\"><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\"><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f130692-o1\"><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\"><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\">\n<\/fieldset>\n<p><label>Test Report Number (if available)<span class=\"wpcf7-form-control-wrap\" data-name=\"numero-rdp\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero-rdp\"><\/span><\/label><br>\n<label>Your email<span class=\"wpcf7-form-control-wrap\" data-name=\"email-cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-cliente\"><\/span><\/label><br>\n<label>Your complaint<span class=\"wpcf7-form-control-wrap\" data-name=\"messaggio-reclamo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"messaggio-reclamo\"><\/textarea><\/span><\/label><br>\n<span class=\"eco-hp-wrap\"><span class=\"wpcf7-form-control-wrap\" data-name=\"sito-web-cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"sito-web-cliente\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sito-web-cliente\"><\/span><\/span>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"form-ts\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Complaint\">\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"etm-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-bottom pos-center align_left column_parent col-lg-6 single-internal-gutter\"><div class=\"uncol style-light\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\"><div class=\"uncont\"><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row carta vc_custom_1786453158796 row-container onepage-section\" data-label=\"identita\" data-name=\"identita\" style=\"padding-right: 0.4em ;padding-left: 0.4em ;\" id=\"row-unique-2\"><div class=\"row single-top-padding single-bottom-padding one-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 half-internal-gutter\"><div class=\"uncol style-light\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\"><div class=\"uncont\"><div class=\"vc_row vc_custom_1751284863117 row-internal row-container\" style=\"padding-top: 1.5em ;padding-right: 1.5em ;padding-bottom: 1.5em ;padding-left: 1.5em ;\"><div class=\"row-background background-element\" style=\"opacity: 1;\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-785352-bg\" style=\"opacity: 0.2;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_left column_child col-lg-12 half-internal-gutter\"><div class=\"uncol style-light\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\"><div class=\"uncont\"><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\"><h3 class=\"h4 font-weight-100 text-uppercase\"><span>Do you prefer direct contact?<\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\"><p>You can contact the laboratory at +39 0523 523015<br>\nor write to <a href=\"mailto:clienti.laboratorio@mcmecosistemi.com\">clienti.laboratorio@mcmecosistemi.com.<\/a><\/p>\n<\/div><div class=\"uncode_text_column\">\n<hr>\n<p><em>The portal is an extra tool in YOUR hands, it does not replace the availability of Ecosistemi.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>reclami &ndash; assistenza ? Torna all&rsquo;Area Clienti Numero Rapporto di Prova (se disponibile) La tua email Il tuo reclamo Preferisce [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":130704,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130727","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/pages\/130727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/comments?post=130727"}],"version-history":[{"count":22,"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/pages\/130727\/revisions"}],"predecessor-version":[{"id":130914,"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/pages\/130727\/revisions\/130914"}],"up":[{"embeddable":true,"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/pages\/130704"}],"wp:attachment":[{"href":"https:\/\/mcmecosistemi.com\/en\/wp-json\/wp\/v2\/media?parent=130727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}